OFFICIAL DOCUMENT
Toko123 is committed to protecting the privacy and data security of every member. This Privacy Policy clearly explains how we collect, use, store, and protect your information at all times.
Six pillars of data protection that form the foundation of trust for toko123 members across Malaysia.
All your personal data and financial transactions are encrypted using 256-bit SSL technology. Information transmitted between your device and toko123 servers cannot be intercepted or read by any third party.
Toko123 operates in compliance with Malaysia's Personal Data Protection Act 2010 (PDPA). We collect only the data that is necessary and process your information transparently and responsibly at all times.
Toko123 has never and will never sell, rent, or share members' personal data with any external party for marketing or commercial purposes without the explicit consent of the member concerned.
We believe you have the right to know what happens with your data. This Privacy Policy is written in plain language — no confusing legal jargon — so you can make informed decisions about your privacy.
Every toko123 member has the right to access, update, correct and request deletion of their personal data. Contact our support team to manage your privacy preferences at any time.
The toko123 security team monitors our systems around the clock to detect threats and vulnerabilities. We conduct regular security audits and continuously update our data protection infrastructure.
Important Note: This Privacy Policy applies to all users of the toko123 platform, including website visitors and registered members. By using toko123's services, you agree to the data collection and processing practices described in this document. Please read carefully before continuing to use the platform.
Toko123 collects various types of personal information to enable us to provide a safe, seamless, and satisfying service to every member. We only collect information that is genuinely necessary for platform operations and legal compliance — nothing more.
Generally, the information we collect can be divided into two main categories: information you provide directly when registering or using the platform, and information collected automatically as you browse the toko123 website.
| Information Type | Data Examples | Requirements |
|---|---|---|
| Personal Identity | Full name, date of birth, gender, identity card number | Mandatory |
| Contact Information | Email address, phone number, residential address | Mandatory |
| Financial Information | Bank account number, bank name, transaction records | Mandatory |
| Verification Documents | Identity card copy, bank statement, proof of address | KYC |
| Device Data | IP address, browser type, operating system, device ID | Automatic |
| Game Data | Betting history, games played, session duration | Automatic |
All information you provide must be accurate, complete and up to date. Should your personal information change, you are responsible for updating it via your account settings or by contacting the toko123 support team.
Toko123 collects your personal information through several different channels. Understanding how this collection occurs will help you make more informed decisions about the information you share with us.
This occurs when you fill in the registration form, complete the KYC process, contact customer support, update your profile information, or interact directly with any part of the toko123 platform.
When you browse the toko123 platform, our systems automatically record your IP address, browser type, pages visited, time spent on the platform and other technical data required to ensure a smooth and secure user experience.
In certain situations, toko123 may receive information from payment service providers, identity verification platforms, or game providers integrated with our systems, solely for verification and transaction processing purposes.
Toko123 uses your personal data responsibly and only for legitimate purposes. Below is a full list of the data use purposes practiced by toko123, so you know exactly how your information is used.
Toko123 will not use your data for any purpose other than those stated above without first obtaining your explicit consent. This is our commitment to you as a trusted member.
Toko123 takes a strict approach to data sharing. We do not sell or transfer your personal information to third parties for commercial gain. However, there are limited situations where data sharing is necessary and legally justified.
All third parties working with toko123 are required to sign strict data protection agreements and adhere to the same high security standards practised by toko123 itself.
Toko123 retains your personal data for as long as necessary to fulfill the original purpose of collection, comply with legal obligations, and resolve any disputes that may arise. Generally, active account records are kept for the duration of account activity plus the applicable legal retention period.
Toko123 implements multiple layers of technical and organizational security to protect your data, including data encryption during transmission and storage, strict access controls, regular system audits, data protection training for all staff, and comprehensive incident response procedures.
While toko123 takes all reasonable steps to protect your data, no digital system can be guaranteed 100% secure. You also play an important role by ensuring your account password is strong and not shared with anyone.
Toko123 uses cookies and similar tracking technologies to enhance platform functionality, analyze usage patterns, and deliver a more personalized experience to each member. This is standard industry practice that helps us understand how the platform is used so it can be continuously improved.
| Cookie Type | Function | Duration |
|---|---|---|
| Essential Cookies | Required for core platform functions such as login and session security | Session |
| Performance Cookies | Collecting anonymised data on how pages are used to improve performance | 1 year |
| Functional Cookies | Remembering your preferences such as language, theme and display settings | 6 months |
| Analytics Cookies | Helping us understand user behaviour and improve platform content | 2 years |
You can manage or disable cookies through your browser settings at any time. Please note that disabling essential cookies may affect the functionality of certain parts of the toko123 platform.
As a toko123 member and a Malaysian citizen, you have certain rights regarding your personal data under the Personal Data Protection Act 2010. toko123 fully respects and facilitates the exercise of these rights.
You have the right to request a copy of the personal data we hold about you at any time.
If your data is inaccurate or outdated, you may request a correction promptly.
Under certain circumstances, you may request that your personal data be deleted from our systems.
You may object to the processing of your data for direct marketing purposes at any time.
You have the right to receive your personal data in a reusable and portable format.
In certain situations, you may request that the processing of your data be temporarily restricted.
To exercise any of the above rights, please contact the toko123 support team via live chat available on the platform. We will process your request within a reasonable timeframe and notify you of the action taken.
Toko123 is an online gambling platform that intended solely for individuals aged 18 and above. We do not intentionally collect or process personal data from individuals under the age of 18 under any circumstances.
If we find that personal data belonging to an individual under the age of 18 has been collected unintentionally, we will take immediate steps to delete that data and close the account in question. Parents or guardians who suspect their child has registered on the toko123 platform are encouraged to contact our support team immediately.
Toko123 reserves the right to update or amend this Privacy Policy from time to time to reflect changes in our practices, the latest legal requirements, or relevant technological developments. Whenever a significant amendment is made, members will be notified via an in-platform notification or email to their registered address.
We encourage you to review this page periodically so you are always aware of how toko123 protects your personal data. If you disagree with any amendments, you have the right to close your account and stop using the platform.
If you have any questions, concerns, or complaints regarding this Privacy Policy or how toko123 handles your personal data, our team is ready to assist you at any time.
Available 24/7 directly on the toko123 platform for immediate response
Visit our FAQ section for answers to common questions
We are committed to responding to all privacy-related enquiries within 3 working days. For cases requiring further investigation, we will keep you informed of progress within a reasonable timeframe. Your trust is toko123's top priority.